SERVICES
Class actions
ISO Certification for processing and resolving class actions
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The department of Augusta Abogados involved in managing and resolving class actions is focused on advising and representing companies for class actions received from their customers, normally in B2C operating schemes.
In this professional field, our firm’s services are rendered according to standardised parameters and proceedings and are duly authorised with the ISO 9001:2015 Certification (click here to access the Certification currently in force and click here to access our quality policy).
Among others, our practice includes the following:
- Advice on defence/negotiation policies;
- Monitoring indicators and targets;
- Advice and representation in the pre-judicial stage for prior claims;
- Advice and representation in court for judicial claims;
- Advice and representation for class actions;
- Advice on consumer protection regulations;
- Advice and representation in sanctioning proceedings; and
- Advice on implementing internal claim management procedures.
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