The new European architecture for air transport claims: implications for airlines following the reform of Regulation (EC) No 261/2004
The reform of Regulation (EC) No 261/2004 entails far more than a review of passengers’ substantive rights to compensation and assistance. One of the most significant changes, and probably the one with the greatest operational impact on airlines, is the creation of a harmonised European claims procedure, aimed at reducing the existing fragmentation between Member […]








